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  1. Why choose Solar Panels?
  2. What is a Grid Connect Solar Panel System?
  3. Are there other benefits from havinsolar panels?
  4. How much does this cost me?
  5. How much roof space is required?
  6. Is there a warranty provided with the Solar Panel Unit?
  7. What do I do if my Unit becomes damaged or vandalized?
  8. Have the Solar Panels and inverters been tested for quality to Australian and international standards?
  9. Will the Electrician installing the product be qualified?
  10. Is it as effective in winter?
  11. Is there a Battery?
  12. In event of a supply failure or blackout does the unit take over supply of the house?
  13. What is an REC?
  14. How do REC's benefit the customer?
  15. What is MyBuy?
  16. How can I get a Solar System installed in my home?
  17. How long does installation take?
  18. How long can I expect the work to be done after I’ve made my booking?
  19. What is the payment period?
  20. Do I need to be there while the system is installed?

  1. Why choose Solar Panels?
    Aside from the impact of cutting your household's carbon footprint by tonnes of greenhouse gas emissions a year, solar units can drastically reduce your electricity bill in two distinct ways. Firstly, by generating your own electricity from the solar panels you reduce the electricity you need to buy from your power provider. Secondly any excess "Green" electricity your system produces is sold back to the power provider – and at a higher rate then what you have bought standard electricity. These two benefits mean many households will be able to reduce their electricity bill by up to 100%.

    Another often overlooked benefit is that the solar units increase both the energy rating and value of your house.

  2. What is a Grid Connect Solar Panel System?
    Grid Connect Solar Panel Systems are connected to the electricity supply grid. An inverter converts DC low voltage power generated by the solar panels to 240V AC household supply. The inverter also manages how much electricity is drawn from or fed back into the grid.  When excess "Green" electricity is fed into the grid, the meter ticks backwards, so the household only pays the difference between what is fed and drawn.

  3. Are there other benefits from having solar panels?
    Yes, by reducing Australia's dependency on electricity generated from coal, we not only reduce CO2 emissions, we also reduce the demand on water that power companies require to generate this electricity.  Currently 130 billion litres of drinking water is used just to generate coal-based electricity.

    Furthermore, if more Australians installed solar panel systems it will reduce the stress on our electricity grid. This in turn will minimise the number of blackouts occurring during times of peak electricity use.

  4. How much will this cost me?
    Thanks to the Government’sSolar Credits scheme the cost to the customer is minimal.

  5. How much roof space is required?
    The amount of roof space required depends on the size of the system installed. For example, a 1.5Kw system requires about 12m2 of roof space. This should be on an un-shaded and preferably a north-facing part of the roof.  The system is modular and can therefore be arranged in a way that best suits the roof.

  6. Is there a warranty provided with the Solar Panel Unit?
    Yes, State Solar Services provides a 10 year warranty on the entire system (panels, inverter and wiring). Additionally there is a 20 year manufacturer warranty on the solar panels themselves.

  7. What do I do if my Unit is damaged or vandalised?
    Contact State Solar Services immediately.

  8. Have the Solar Panels and inverters been tested for quality to Australian and international standards?
    Yes, the panels are tested to and meet the standard IEC61215 and IEC61730 and the inverter complies with standard AS/NZ4777.

  9. Will the Electrician installing the product be qualified?
    Yes all installers are licensed electricians and are Accredited in Design and Installation of Photovoltaic systems by the Clean Energy Council.

  10. Is it as effective in winter?
    Solar Photovoltaic systems rely on sunlight and ultra violet rays not heat. So while there may be fewer hours of sunlight in winter the actual conversion of power is unaffected by the change in season. However, you will benefit from extended hours of sunlight in the summer.

  11. Does the systems comes with a battery?
    There is no battery as the system is completely grid interactive. Battery systems are normally used with RAP (Remote area Power) systems that have no grid connectivity.

  12. In event of a supply failure or blackout does the unit take over supply of the house?
    No. For safety reasons, when the normal supply of electricity is interrupted the solar units are also shut down.

  13. What is an REC?

    When you install solar power and other renewable energy generating sources, you are helping to reduce carbon emissions.  This entitles you to create carbon offset credits called Renewable Energy Certificates or RECs.  These credits are a tradable commodity just like shares on the Australian Securities Exchange.

    Like other commodities, the price of RECs is not fixed and varies with supply and demand.  One REC equals 1MWh of generation from a renewable source and is part of the Mandatory Renewable Energy Target.  This target is an industry development mechanism created by the Government in 2001.

  14. How do REC's benefit us the customer?
    Under the new RET (Renewable Energy Target), RECs may be traded to an electricity supplier for a point of sale discount on their renewable generation unit -  saving themselves the value of the RECs generated.  The new solar credits scheme has been in operation since 2009 and  households, are entitled to claim five times the normal amount of REC's for the first 1.5Kw worth of supply.

  15. What is MyBuy?
    In keeping with our company belief that everyone deserves solar power, we are pleased to offer interest free finance options from Once Credit. The MyBuy Line of Credit is an attractive alternative to an upfront payment. With MyBuy, supply of any our solar solutions can be paid for through structured easy payments. It means anyone can afford to install clean, green electricity.
  16. How can I get a Solar System installed in my home?
    There's just three easy steps to have your solar unit installed :
    1. Our friendly sales staff first need to speak to you over the phone to note a few details
    2. We perform a quick five minute application assessment over the phone
    3. We immediately process your order and get you on the way to free green electricity

    Some conditions do apply so please call us for further details.

  17. How long does installation take?
    3 to 4 hours

  18. How long can I expect the work to be done after I’ve made my booking?
    6-8 weeks for metro areas. 8-12 weeks for country areas.

  19. What is the payment period?
    Prior to installation

  20. Do I need to be there while the system is installed?
    Yes

 
     
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